Frequently Asked Questions
Everything you need to know about our curated collections and services.
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition collaborations may be final sale.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or consulting our 'Fit Note' section on the product description.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track the status of my delivery?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package in real-time.